Track Order

Every order ships from Guwahati with Delhivery. A tracking link is emailed to you as soon as the parcel is collected.

Finding your tracking link

  • Check the inbox you used at checkout, including promotions and spam.
  • The link is sent when the courier collects the parcel, not the moment you order. We hand orders over within one working day of confirmation.
  • Tracking can take a few hours to become active after dispatch. A link that shows nothing yet does not mean the parcel is lost.

How long delivery takes

Once the parcel is collected, delivery typically takes:

  • Metro cities — 3 to 5 working days
  • Other cities and towns — 5 to 8 working days
  • Remote and hill districts — 7 to 10 working days

These are courier estimates rather than guarantees. Weather, festival periods and local disruptions can extend them, and the Northeast is subject to seasonal delays we cannot control.

If something looks wrong

Write to us with your order number and we can answer faster.

Email: aromawoodsllp@gmail.com
Phone: +91 6002428305
Hours: Monday to Friday, 10 am to 5 pm IST

We answer email within one working day. If a parcel has stopped moving for several days, tell us and we will take it up with the courier.

Full dispatch and delivery details are on our Shipping Policy page.