We are a small company and a real one. If you write to us, one of four people reads it.
Consumer care
Phone: +91 6002428305
Email: aromawoodsllp@gmail.com
Hours: Monday to Friday, 10 am to 5 pm IST
We answer email within one working day. If you have written outside working hours, you will hear back the next morning rather than immediately — there is no overnight team, and we would rather say so than pretend otherwise.
Registered office
Aromawood Trading LLP
House No. 54, Masjid Road
South Sarania, Ulubari
Guwahati, Kamrup (M)
Assam 781007, India
This is the registered address of the company, not a retail counter or a collection point. Please do not send returns here without contacting us first.
Company details
Entity: Aromawood Trading LLP
LLPIN: ACV-3854
Incorporated: 13 February 2026, Registrar of Companies, Guwahati
FSSAI Licence No.: 20326101003072
What to write to us about
An order — include your order number and we can answer faster.
A product question — how to use something, what is in it, how long it keeps. We are happy to answer these at length.
Our lab reports — the laboratory requires that reports be reproduced only in full, so we do not post the PDFs. Ask and we will send the complete documents.
Wholesale, retail or export — tell us roughly what volume you have in mind and we will tell you honestly whether we can supply it.
Something that went wrong — a broken jar, a delayed delivery, a seal that was not intact. Photograph it and send it to us. We would rather hear about it than not.